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Jersey Village Unveils New Ways For Citizens To Report Issues

This week the City of Jersey Village unveiled improvements to their website and mobile app to allow citizens to report issues directly to the appropriate city department.

The technology, which is power by Accela, can be used to report issues in the park, code enforcement issues, street or road problems, and water leaks.

“We are very excited to offer this technology to the citizens, which makes it easy for them to report issues and track the progress that is being made on correcting them,” said City Manager Austin Bleess.

Citizens can easily report an issue and track the issue until it is resolved. Throughout the process staff will update the status of the issue as they work to resolving it. The software will easily allow items to be tracked and followed.

Residents can also view on a map issues that have been reported, that are being worked on, and ones that are being fixed.

Residents can find the page on our website by going under the “Community Information” tab at the top of our website and clicking on “Report an Issue”. The can also report issues by using our Mobile App which is available by searching “Jersey Village” on their app store.

Click here to download the app from the Apple App Store.

Click here to download the app from the Google Play store.

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City of Jersey Village
16327 Lakeview Dr.
Jersey Village, Texas 77040
(713) 466-2100
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Jersey Village Police Department
17401 Lakeview Drive
Jersey Village 77040
(713) 466-2119
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Jersey Village Fire Department
16501 Jersey Drive
Jersey Village, Texas 77040
(713) 466-2130
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